MAINTENANCE SERVICES

• Tenants are able to directly contact the property manager assigned to their rental unit so emergencies are handled expeditiously and communication and continuity regarding repairs is enhanced.
• Online maintenance request forms may be submitted through our website.
• Our state-of-the-art maintenance software allows us to track all maintenance repairs and warranties.
• We supervise property repairs and maintenance so you can be assured that the job is done right and at the most reasonable rate possible.
• To ensure fair pricing and quality workmanship, only pre-selected, qualified vendors work on our owners' properties.
• An annual inspection program is in place for each of our properties at no additional charge.
• Our experience has proven that a well maintained property will rent faster and at the highest rent the market will support.
• While performing maintenance at any of our properties, our vendors provide an additional set of eyes as they routinely report any other problems immediately to the assigned property manager.
• “Preventative Maintenance Guides” are placed in every unit and on our website to assist tenants in maintaining appliances and other household items in good working order and to prevent unnecessary repair bills.
• “FAQ: Maintenance”, located on our website, is a troubleshooting reference for our tenants to attempt for common household problems prior to Woodstock Properties, Inc. calling in a repairman in an effort to avoid unnecessary repair bills.
• Coordination and supervision of more extensive renovations are also offered for a reasonable fee.
• When available, appliance manuals are placed in a convenient packet for the tenants' use which helps in guiding tenants not to misuse the appliances.