SYMPTOM                          CHECK

Dishwasher does not work – no sound, water or lights.

  • Is the dishwasher securely plugged in?
  • The dishwasher door must be closed AND latched.
  • Check & reset all GFCI outlets:  GFCI Outlets
  • Check for tripped breaker: Circuit Breaker Box

Dishwasher does not start but motor does hum.

Dishwasher does not fill with water or it drains while filling.

  • Is the water supply turned on? The valve may be under the sink.
  • Dishwasher door must be closed AND latched to operate.

Water does not drain from the dishwasher.

  • Clean the drain. Drain is not draining.
  • Clean out any residual food at the bottom of the dishwasher.
  • Re-run an entire cycle to see if problem resolved.

Dishwasher is leaking water or soap leaks around the door.

  • Run your garbage disposal to be sure the drain is not clogged.
  • Use only dishwasher soap.  Do NOT use liquid dish soap or gel soap.

Door does not close or latch properly.

  • Check for obstructions. The door must be closed AND latched to operate.

Dishwasher cycle does not complete.

  • Let the dishwasher complete the cycle wherever it is at, then re-start a new cycle and it should clear itself.

Detergent cup does not open.

  • Check and clean the detergent cup for obstructions.

Dishes are not cleaned adequately.

  • Don’t overload the dishwasher.
  • Rinse dried food off dishes before running washer.
  • Clean the drain screen.
  • Run an empty load adding 2 cups white vinegar to clean out soap residue and dissolve hard water deposits.

Water pours our the bottom of the dishwasher.


Do Daily

  • Scrape the dishes clean, removing as much food as possible. Pre-rinse if there is dried on food.

Do Weekly

  • Run the dishwasher weekly, even if it’s empty in order to prevent clogging in the line especially if you have a garbage disposal.

Do Every 2 Months

  • Once every two months, run an empty load and add two cups of white vinegar to dissolve hard water deposits.


Do Yearly

  • Clean the filter at least once per year.


  • Don’t overload the dishwasher, it won’t clean as well.


  • Don’t ever use dish soap, it will oversuds and make a mess.


  • Don’t use gel soap, it tends to gunk up the system.